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Yasemin Engin
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Joined: 09 Jun 2009
Posts: 2
Location: vienna

PostPosted: Tue Jun 09, 2009 1:45 pm    Post subject: Unexpected Shutdown of Archicad Reply with quote

Hello,
I'm using the student version of Archicad 12. It shuts himself suddenly down, whenever i'm working. A bug reporter window pops up and then it also disappears. As far as i could examine, the shutdown doesn't have anything to do, with any particular function of archicad. (it's not related to opening 3-d models etc.)
I can't work on anything, therefore i would like to ask you, if a similar problem has been discussed before?
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Yasemin Engin
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Joined: 09 Jun 2009
Posts: 2
Location: vienna

PostPosted: Tue Jun 09, 2009 2:13 pm    Post subject: Re: Unexpected Shutdown of Archicad Reply with quote

There are some news.
After the last time it crashed, i could send an error report via bug reporter.
After that, in the directory of my project.pln file appeared a project.pln.lck file. When i tried to run my original project file, archicad.exe didn't start and i got an error message:
ArciCAD.exe - Entry Point Not Found
The procedure entry point ?FontNameContainsScriptName@Textengine@TE@@QAE_NABVUniString@GS@PAV34@1PAW4GSCharcode@@@Z could not be located in the dynamic library TextEngine.dll

So at this point archicad doesn't start at all anymore. So i will try to uninstall and install it again.
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Samovar
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Joined: 14 Oct 2008
Posts: 122
Location: Manchester England

PostPosted: Wed Jun 10, 2009 11:47 am    Post subject: Re: Unexpected Shutdown of Archicad Reply with quote

Yasemin!

Check your graphics card is compatible with the list (bottom item on forum main page). Incompatibility can cause ArchiCAD to shutdown.

Please include details of your hardware and software versions in your signature to help with diagnosis.

_________________
ArchiCAD 17
INT 3002 FULL
WIN 7 (64) Dell Precision T1500
CorelDraw X3
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