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Pawel Ociepka
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Location: Poland

PostPosted: Fri Jul 28, 2017 7:17 pm    Post subject: Archicad requires continuous confirmation of license terms Reply with quote

After updating Archicad 20 installed under OSX 10.12.6 from version 3016 to any subsequent version, Archicad upon launching still requires a license confirmation. I was hoping that the update 6005 will finally solve this annoying problem, unfortunately that did not happen, unfortunately it looks like version 21 will have the same problem, but here I wait until my distributor will be able to update the keys to confirm.
Is there any way to eliminate this annoying problem?

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Paweł

 Apple MBP 15" 2.8GHz 16GB | 500GB | ArchiCAD 20
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Brett Brown
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PostPosted: Fri Jul 28, 2017 11:14 pm    Post subject: Re: Archicad requires continuous confirmation of license ter Reply with quote

Your not the only one who's waiting http://archicad-talk.graphisoft.com/viewtopic.php?p=268931&highlight=eula#268931
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Pawel Ociepka
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Joined: 21 May 2004
Posts: 52
Location: Poland

PostPosted: Sat Jul 29, 2017 12:17 pm    Post subject: Re: Archicad requires continuous confirmation of license ter Reply with quote

Brett, thanks for the link, I did not notice it before.
Unfortunately, Graphisoft has not been able to solve this problem for almost a year, it seems that it also moved to AC 21.
If this is a permissions issue, Apple along with the macOS Sierra have taken away our ability to intervene, leaving it up to the makers of the software.
Unfortunately, besides this forum, we have no way of telling Graphisoft developers any other errors except for the usual reporting that is launched after the program hangs.

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Paweł

 Apple MBP 15" 2.8GHz 16GB | 500GB | ArchiCAD 20
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KatalinBorszeki
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Joined: 18 Jan 2013
Posts: 341
Location: Hungary

PostPosted: Mon Aug 07, 2017 12:45 pm    Post subject: Re: Archicad requires continuous confirmation of license ter Reply with quote

Hi All,
The problem that was fixed in the 4012 Update is the following:
Before the 4012 update if you accepted the EULA and changed your network mode from cable to wifi or vice versa, then the next start of ARCHICAD brought the EULA up again.
Is your case the same? I tried to reproduce this on a mac with the 6005 update and could not. Please PM me a screen video, and steps to reproduce...maybe your network setup...so that we can enter this issue as a bug. Right away I can not reproduce it...
Best, k

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Katalin Borszeki
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Pawel Ociepka
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Joined: 21 May 2004
Posts: 52
Location: Poland

PostPosted: Mon Aug 07, 2017 11:29 pm    Post subject: Re: Archicad requires continuous confirmation of license ter Reply with quote

Katlin,
I do not know where the error lies. If AC 20 v.3016 was installed on OSX Yosemite, pop up window of the license confirmation is showing each time when the program was started.
When installing 3016 on macOS Sierra such a window did not pop me, but pop up after installing each subsequent update.
So AC20 v.3016 no pop up of EULA confirmation's window, 4012-window pops up, 4020-pops up, 5025 window pops up, 6005 window pops up.
The problem also occurs in AC 21, I'm run the program, pops up the confirmation window of the license terms, I'm click Accept button, continuing the program startup.

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Paweł

 Apple MBP 15" 2.8GHz 16GB | 500GB | ArchiCAD 20
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