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Justinarchicadguy
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Joined: 09 Jan 2018
Posts: 1
Location: Philippines

PostPosted: Tue Jan 09, 2018 12:24 pm    Post subject: Archicad 21 CineRender Issue Warning! CineRender... Reply with quote

I can't seem to render using CineRender. Message in the photo says:

Warning! CineRender by Maxon add-on has unexpectedly quit. Archicad should be restarted.

any suggestions on how to fix this?


macOS High Sierra
8gb RAM



Screen Shot 2018-01-09 at 7.13.54 PM.png
 Description:
 Filesize:  82.45 KB
 Viewed:  10 Time(s)

Screen Shot 2018-01-09 at 7.13.54 PM.png


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adearch
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Joined: 08 Jan 2018
Posts: 2
Location: italy

PostPosted: Tue Jan 09, 2018 4:11 pm    Post subject: Re: Archicad 21 CineRender Issue Warning! CineRender... Reply with quote

I have the same problem... i search solutions everywhere, but i found no solution.
I hope someone can help us...

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MacBook Pro 2016, 2.9GHz Dual-core Intel Core i5, 16GB 2133MHz LPDDR3 SDRAM, Intel Iris Graphics 550, 512GB PCIe-based SSD.
OS High Sierra - Archicad 21
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Erwin Edel
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Joined: 08 Feb 2007
Posts: 1397
Location: The Netherlands

PostPosted: Tue Jan 09, 2018 4:30 pm    Post subject: Re: Archicad 21 CineRender Issue Warning! CineRender... Reply with quote

Contact your reseller for support, this is not a tech support forum, rather an user forum.

While some people might know what to do, I think in your case it is unlikely, the last time I saw someone mention these errors, someone from Graphisoft requested them to contact them about system specs and supply error logs and such.

8 GB of RAM is very low for any kind of rendering though, but Out Of Memory errors ussually just results in a black render.

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Erwin Edel, Project Lead, Leloup Architecten
www.leloup.nl

ArchiCAD 9-20 NED FULL
BIMx
Windows 10 Pro 1607 / OS X Sierra
Adobe Design Premium CS4
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