Search the Knowledge Base Report a bug
Post new topic   Reply to topic   printer-friendly view   .    ArchiCAD-Talk Forum Index >>> Construction Documentation >>> Published PDF files are empty Goto page 1, 2  Next
View previous topic :: View next topic
Author Message
John Kanaiya
New member
New member

Joined: 01 Sep 2010
Posts: 10
Location: Nairobi

PostPosted: Tue Dec 09, 2014 10:43 am    Post subject: Published PDF files are empty Reply with quote

Since upgrading to AC 18 the publishing to PDF function produces empty files. Anyone with a solution for this? I have attached a screenshot for ease of reference.


Screen Shot 2014-12-09 at 12.41.52 PM.png
 Description:
 Filesize:  89.17 KB
 Viewed:  363 Time(s)

Screen Shot 2014-12-09 at 12.41.52 PM.png


Back to top
View user's profile Send private message    LinkedIn Profile Link (Full URL, please)
sarjanpat87
New member
New member

Joined: 25 Sep 2012
Posts: 6
Location: Australia

PostPosted: Tue Dec 30, 2014 1:37 am    Post subject: Re: Published PDF files are empty Reply with quote

Hi John,
I also have this problem but am still working in ArchiCAD17 (Mac Yosemite). It publishes most of my layouts to pdf but two just keep on showing up as empty when I try to open them. I'm not doing anything different with these two layouts and have tried individually etc but to no avail.

Has anyone else overcome this problem? Please share.

Sarah

_________________
AC 15
Mac OSX Lion
Back to top
View user's profile Send private message    
Burginger
Veteran member
Veteran member

Joined: 28 Oct 2003
Posts: 673
Location: Orlando Florida

PostPosted: Tue Dec 30, 2014 11:21 pm    Post subject: Re: Published PDF files are empty Reply with quote

Same here, version 17 up to date - Mac Pro on Yosemite - I need to pass a PDF onto a client, way to go ArchiCAD. What is up with this bug? Sad
_________________
Mac Pro (Early 2008) OS X Ver. 10.10.1 - 2 x 2.8 GHz Quad-Core Intel Xeon - ATI Radeon HD 4870 512 MB -- ArchiCAD 17.001 -- Inventor of Qubits Toy
Back to top
View user's profile Send private message Visit poster's website    
sarjanpat87
New member
New member

Joined: 25 Sep 2012
Posts: 6
Location: Australia

PostPosted: Tue Dec 30, 2014 11:34 pm    Post subject: Re: Published PDF files are empty Reply with quote

Publishing to jpegs seems to work. From there you can export to a Pdf, but it looks pretty ordinary because of all the space that is around the actual layout. Sad
_________________
AC 15
Mac OSX Lion
Back to top
View user's profile Send private message    
Burginger
Veteran member
Veteran member

Joined: 28 Oct 2003
Posts: 673
Location: Orlando Florida

PostPosted: Tue Dec 30, 2014 11:41 pm    Post subject: Re: Published PDF files are empty Reply with quote

edited 02/19/15

I finally figured out a solid work around, try this. Bring up Navigator, create a layout, now select and open the layout you want to print. Use the FILE/PRINT command on the main menu. Then toggle the PDF (lower left of Print window) to Mail PDF, Save PDF, whatever output option you want. This technique still won't allow you to select multiple layouts to reside within a single PDF file. If you try that you will get a zero file. As long as I can generate single PDF files I am back in business without caving in and buying the upgrade just so that I can output a PDF file.



PastedGraphic-2.png
 Description:
 Filesize:  213.11 KB
 Viewed:  368 Time(s)

PastedGraphic-2.png



_________________
Mac Pro (Early 2008) OS X Ver. 10.10.1 - 2 x 2.8 GHz Quad-Core Intel Xeon - ATI Radeon HD 4870 512 MB -- ArchiCAD 17.001 -- Inventor of Qubits Toy


Last edited by Burginger on Thu Feb 19, 2015 4:34 pm; edited 5 times in total
Back to top
View user's profile Send private message Visit poster's website    
David Maudlin
Senior member
Senior member

Joined: 28 Oct 2003
Posts: 3705
Location: Washington, D.C.

PostPosted: Wed Dec 31, 2014 2:49 pm    Post subject: Re: Published PDF files are empty Reply with quote

Burginger wrote:
Found that selecting the layouts in Navigator and printing from there, selecting the PDF option. It worked great to give me a single file, 15 sheet pdf. However, as far as I know there is no way when you do that to select the sheet size and retain the proper output scale. In other words it scaled it to fit on a 8.5" x 11" -- good enough for my clients laptop but not sure how the repro house can correctly print the 30" x42" sheets.

Before Print... command, go to Page Setup..., set Format For: Any Printer, Paper Size: Manage Custom Sizes and create a page size to match your output. Set the Non-Printable Area: User Defined, and all the margins to zero.

You should add a Signature to your Profile (click the Profile button near the top of this page) with your ArchiCAD version and operating system (see mine for an example) for more accurate help in this forum.

David

_________________
David Maudlin / Architect
www.davidmaudlin.com
Digital Architecture
AC21 USA+MEP iMac 27" 4.0GHz Quad-core i7 | 24 gb ram MacBook Pro 2.5GHz | 16 gb ram OSX10.10.5
Back to top
View user's profile Send private message Visit poster's website    
sarjanpat87
New member
New member

Joined: 25 Sep 2012
Posts: 6
Location: Australia

PostPosted: Thu Feb 19, 2015 12:10 am    Post subject: Re: Published PDF files are empty Reply with quote

Hi All, it's still not working for me even though I thought I had it figured out on a previous project. Did the exact same thing, didn't work and just tried your instructions Burginger, still didn't work.

Also I agree with the techno talk! Graphisoft give us some screenshots and instructions rather than phrases we have to try to google to find out what you are talking about. And even when you google it the phrases, it comes back with your 'help' post as the top result.

This is such a basic function that it really warrants instructions on how to resolve it quickly and asap.

Also, asked to be notified when a reply is posted on this topic and it didn't let me know...
Confused

_________________
AC 15
Mac OSX Lion
Back to top
View user's profile Send private message    
Burginger
Veteran member
Veteran member

Joined: 28 Oct 2003
Posts: 673
Location: Orlando Florida

PostPosted: Thu Feb 19, 2015 4:00 pm    Post subject: Re: Published PDF files are empty Reply with quote

I finally figured out a solid work around, try this. Bring up Navigator, create a layout, now select and open the layout you want to print. Use the FILE/PRINT command on the main menu. Then toggle the PDF (lower left of Print window) to Mail PDF, Save PDF, whatever output option you want. This technique still won't allow you to select multiple layouts to reside within a single PDF file. If you try that you will get a zero file. As long as I can generate single PDF files I am back in business without caving in and buying the upgrade just so that I can output a PDF file. I will edit and post this in the original post so that anyone will quickly find it.
_________________
Mac Pro (Early 2008) OS X Ver. 10.10.1 - 2 x 2.8 GHz Quad-Core Intel Xeon - ATI Radeon HD 4870 512 MB -- ArchiCAD 17.001 -- Inventor of Qubits Toy
Back to top
View user's profile Send private message Visit poster's website    
sarjanpat87
New member
New member

Joined: 25 Sep 2012
Posts: 6
Location: Australia

PostPosted: Sat Feb 21, 2015 4:00 am    Post subject: Re: Published PDF files are empty Reply with quote

Yes that works Burginger! Smile
_________________
AC 15
Mac OSX Lion
Back to top
View user's profile Send private message    
filipp
New member
New member

Joined: 13 Feb 2014
Posts: 29
Location: Helsinki

PostPosted: Mon Mar 02, 2015 4:00 pm    Post subject: Re: Published PDF files are empty Reply with quote

We have the exact same problem with AC 17 (hotfix 8000) and OS X 10.10.2. Graphisoft mentions it here:
http://helpcenter.graphisoft.com/technotes/operating-systems/mac-os-x-10-10-yosemite/#Publishing_or_Saving_PDF_in_AC_17_from_Yosemite_client_to_SMB_mounted_Yosemite_server_results_in_0_KB_PDF_file

.. but the workarounds do not work (we use an AFP connection already).

I personally find this totally unacceptable - essentially a data corruption bug (I don't know how else you would call a function that results in corrupt files) with no working solution and no fix in sight.
Back to top
View user's profile Send private message Visit poster's website    
Display posts from previous:   
View previous topic :: View next topic
Post new topic   Reply to topic   printer-friendly view       ArchiCAD-Talk Forum Index >>> Construction Documentation >>> Published PDF files are empty All times are GMT + 1 Hour
Goto page 1, 2  Next
Page 1 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum


Powered by phpBB 2001, 2005 phpBB Group
Copyright 2012 - Graphisoft SE. All rights reserved worldwide. Terms of Use | Privacy Policy