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Charlie Brown
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Joined: 02 Feb 2008
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Location: Raleigh, NC

PostPosted: Thu Dec 29, 2016 8:41 pm    Post subject: cadimage news - server down? Reply with quote

I've been trying to sign up for Cadimage tools for a few days, but web site seems to be down. Any existing subscribers know how long their site will be down? Is it temporary sever maintenance or perhaps related to cadimage being purchased by central innovations?
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Rogerdodge
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Joined: 30 Aug 2012
Posts: 371
Location: New Zealand

PostPosted: Fri Dec 30, 2016 1:55 am    Post subject: Re: cadimage news - server down? Reply with quote

I have just logged onto the website ok.
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Charlie Brown
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Joined: 02 Feb 2008
Posts: 13
Location: Raleigh, NC

PostPosted: Fri Dec 30, 2016 2:04 am    Post subject: Re: cadimage news - server down? Reply with quote

Thanks, I was trying to download a trial via cadimage.com, which still seems to be down (at least in US). Found mycadimage.com and that allowed me to download.
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Charles Brown
Raleigh, NC USA
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Richard Morrison
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Location: SF Bay Area, CA - USA

PostPosted: Fri Dec 30, 2016 3:53 am    Post subject: Re: cadimage news - server down? Reply with quote

Site is still down, and worse, I am unable to reactivate a paused subscription that appears to be stuck a few days ago. Sending an e-mail to support about this gets an autoresponder that they are closed until Jan. 9th. ARRGGGHH!
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henrypootel
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Joined: 20 Feb 2004
Posts: 311
Location: New Zealand

PostPosted: Sun Jan 08, 2017 9:15 pm    Post subject: Re: cadimage news - server down? Reply with quote

Hi Everyone
So sorry about the downtime on our server! It was all back up again within a day or 2 of this problem occurring, but I appreciate that it was very frustrating if you were working over New Years!
We are investigating now to make sure it doesn't happen again.

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