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tiagoac
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Joined: 29 Mar 2017
Posts: 1
Location: Wien

PostPosted: Wed Mar 29, 2017 1:55 pm    Post subject: Teamwork File Backup not working (use .db) Reply with quote

Hello everyone,

my first post and already I need serious help.

I work in an office and we have several Teamwork files divided across our BIM Server. One of them ( where all our Layouts are - it is only a file with layouts linked mostly by .pmk files) got corrupted yesterday.

Since we make a backup that is made everyday and saved to the cloud we deleted all the backups from the BIM SERVER MANAGER list. Unfortunately the file got corrupted and we had to recover the files from the cloud.

Now as it obvious the files do not appear in the BIM SERVER list and when one tries to import it from the file system by creating a new Teamwork file a failure comes saying that is not possible to import the defined Backup.

We have tried this across the several backups that we have but none of them work.

I would appreciate help.
Thank you all in advance.

Regards,

T.
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Istvan Moharos
Graphisoft

Joined: 13 Aug 2015
Posts: 19
Location: Budapest

PostPosted: Fri Mar 31, 2017 10:55 am    Post subject: Re: Teamwork File Backup not working (use .db) Reply with quote

Hi,

Am I right that you tried to import file(s) which has .archive extension?
If yes:
As a workaround, modify the extension to .BIMProject20 (if you use version 20), or .BIMProject19 (in case of version 19), make sure to use the same format (capital and small letters) then try the import process again.

Regards,
Istvan

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István Moharos
BIM Consultant
GRAPHISOFT
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BIMadmin80
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Joined: 04 Nov 2015
Posts: 15
Location: Finland

PostPosted: Fri Jul 07, 2017 10:31 am    Post subject: Re: Teamwork File Backup not working (use .db) Reply with quote

Great tip! This got me moving forward when restoring a project that didn't have a pln backup.

It's sad that the command line tools don't work anymore since BIM Server 18.
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