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User avatar
By Braza
#328374
Hi guys,
@Ling: I mean: Netflix has a huge user base that allows it to charge tens of dollars for a monthly subscription. Archicad surely wouldn't reach this numbers, but if it could considerably enlarge its users base with a SaaS solution then the subscription cost would be reduced dramatically. I think.

@jl_lt A SaaS solution could give the user the option to choose which AC version (and perhaps it would be as an even more interesting monthly fee. I mean: I don't really know the mechanics of this SaaS solution, but I think it has plenty of room for negotiation with GS. My opinion on this matter is due to the rise of 5G (6G is on its way). I don't think this technology will be implemented to let us work the same way we have been doing. The revolution is inevitable. Or most probably I am just getting too old and dramatic. :)
User avatar
By Jp1138
#328394
Braza wrote: Wed Jun 16, 2021 9:57 am Hi guys,
@Ling: I mean: Netflix has a huge user base that allows it to charge tens of dollars for a monthly subscription. Archicad surely wouldn't reach this numbers, but if it could considerably enlarge its users base with a SaaS solution then the subscription cost would be reduced dramatically. I think...
It´s working perfectly for Autodesk users :roll:
User avatar
By Braza
#328396
Jp1138 wrote:It´s working perfectly for Autodesk users
Ah! This is called greed. :wink:
User avatar
By Jp1138
#328397
Braza wrote: Wed Jun 16, 2021 5:13 pm
Jp1138 wrote:It´s working perfectly for Autodesk users
Ah! This is called greed. :wink:
Haha. No company is free from it, so I prefer to not test Graphisoft in this regard :wink:
By Brett Brown
#328400
Good on you Seneca Design. Graphisoft is some weird company. A few years ago with a sentence in the ELUA made all our licenses worthless. I.E. couldn't be sold to some other poor unsuspecting customer. Good or bad move?
When the Learn portal opened up I signed up but never used it. But if you were an SSA customer they were free. Just like all the other software companies. Got an email today (assume like every other Learn customer) saying your SSA privileges were terminated and from July 1 you will have to pay full price for every course.

Re AC 25, its no more than a point release at best, so definitely not worth the SSA. So I won't be continuing my SSA which I purposely had in November so I could see where Graphisoft is heading.

In the last year, we have had major feature-rich releases from Archline XP, Vectorworks, Revit, and just recently Cheif Architect to name just a few. Then Graphisoft serves up AC 25. You be the judge if and when it's released. All those companies deserve their loyal customers, but with what Graphisoft is doing to its customers is a joke, some of those mentioned above.

Like Seneca Design, and I know many in my circles, we are moving to more user concentrated software companies with better features and with the number 1 thing better over Archicad, "Usability". You know, all those little simple things that piss us off daily and that we have been asking to be included for many years.

Graphisoft is in a little world of its own which seems to not include its users. Enough is a enough.
User avatar
By Lingwisyer
#328418
Braza wrote:@Ling: I mean: Netflix has a huge user base that allows it to charge tens of dollars for a monthly subscription. Archicad surely wouldn't reach this numbers, but if it could considerably enlarge its users base with a SaaS solution then the subscription cost would be reduced dramatically. I think.

I think that is more about upkeep and support which would be significantly lower for a video service than a CAD package.
User avatar
By Jp1138
#328427
I can´t completely agree with the original poster in regards of when your SSA is paid: allegedly, you pay for technical service and some advantages that last all year, just one of them is getting the newer version for free. If you just want to upgrade, and do so after you know if you are interested in the new version, you can do it later but it will cost you more the older your version is.

The problem I see is that the only real benefit of SSA seems to be the upgrade, and in that way seems strange to pay before you know what you are getting. This move by Graphisoft

Brett Brown wrote: Wed Jun 16, 2021 11:15 pm Got an email today (assume like every other Learn customer) saying your SSA privileges were terminated and from July 1 you will have to pay full price for every course.
just can´t be understood. It´s not like the courses were impressive to begin with, now you want to charge for them to your paying customers?? :shock: It just makes seem the SSA more expensive as it gives you even less. Is that a way to allow the local distributors to earn more money charging for the local courses?
Brett Brown wrote: Wed Jun 16, 2021 11:15 pm In the last year, we have had major feature-rich releases from Archline XP, Vectorworks, Revit, and just recently Cheif Architect to name just a few...
I think users of those programs would strongly disagree :lol: , as least the ones I know that use Revit and Vectorworks have the same complaints (or more) about the updates you can see around here.

Brett Brown wrote: Wed Jun 16, 2021 11:15 pm Graphisoft is in a little world of its own which seems to not include its users. Enough is a enough.
As has been said around many times, a more open approach to the roadmap of the software, just not an info dump once a year with the release, could make the users more part of the process. The interactions we get here in the forums are good, but we can hardly never get straight answers about desires or problems, they always refer to a greater authority that will look after the matters sometime.
User avatar
By Braza
#328437
SenecaDesignLLC wrote:Decided that archicad doesn't care about us little guys.
It is sad you haven't reach an agreement.
But why don't you let the subscription expire, then next year sign it, lets say, in October? Then this situation won't happen again. :?:
I just think starting all over again with another software is counter productive.
Besides this, I know fellow AC users that are still using AC20... And perhaps this is the reason of this surreal subscription situations: AC is so useful in some workflows that many users don't se a reason for upgrading. Then GS needs to "wave the carrot" to have some cash flow to support its development... Just speculating. :?
#328463
Braza wrote: Thu Jun 17, 2021 12:36 pm
SenecaDesignLLC wrote:Decided that archicad doesn't care about us little guys.
It is sad you haven't reach an agreement.
But why don't you let the subscription expire, then next year sign it, lets say, in October? Then this situation won't happen again. :?:
I just think starting all over again with another software is counter productive.
Besides this, I know fellow AC users that are still using AC20... And perhaps this is the reason of this surreal subscription situations: AC is so useful in some workflows that many users don't se a reason for upgrading. Then GS needs to "wave the carrot" to have some cash flow to support its development... Just speculating. :?


No, I'm sorry, but I don't believe that's accurate at all.

I don't buy that the reason most people aren't upgrading is because they are "happy" with their current version or the usefulness in their workflow.

I strongly believe the reason MOST people don't bother upgrading is because for many versions now, they see no need to upgrade, or more pointedly, they see nothing in the new releases that justifies all the cost, effort, disruption and hassle of upgrading.

When you spend version after version chasing your own internal view of what the software should be or some internal roadmap that only matters to you, .....and none of it really addressing what a lot of people are clamoring for, you can't act surprised that people are reluctant to upgrade, or in this case, shopping for other options.

Between introducing features for literally other adjunct and adjacent trades and collaborators, or features addressing issues that users have long figured out their own clunky workarounds around anyway, or sometimes just no significant feature upgrades at all (even while having no performance or under-the-hood improvements),...and all in the last few versions,......then it doesn't surprise me at all to hear someone's still using version 20 or version 21 and is not exactly planning to upgrade to version 25 much less even looking forward to it.

That's what comes as a result of years and years of treating your customers like trash and seemingly not giving a d@mn about their concerns.
It's just reaping what you sow..

Even the versions that do come with some sort of tool improvements nowadays are more a case of half-baked, or over-thought and overly-complicated (with almost no in-between), with no special instruction or help to get people used to the new tools, and then they get left with the problems or shortfalls for up to 10 years(versions) or more before they get an improvement or a revamp.

Even Mighty Autodesk is now being humbled and forced to try and engage in some sort of interaction with their own customers after decades of that stand-offish attitude (Which, .....just to be clear,.... THEY COULD AFFORD TO DO), and yet Graphisoft for some befuddling reason, still seems married to this 1990's/2000's model and detached way of "arms-length" customer interaction (if that) and "relations".
It's truly bizarre.

But hey, as long we keep paying, what do they care, right?

Why fix something that's not broke and working for them, right?
(...by which I mean, of course, the (business) model and not the software)