The Global ARCHICAD Community

Stay informed. Get help. Share your knowledge.

Discussions closely related to ARCHICAD. (Example: Do we need a Linux version of ARCHICAD?)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy, Csaba Kézér, mtron

By Arch Willingham
#298850
I upgraded three machines from ARCHICAD-22-USA-Update-5009-1.0 to ARCHICAD-22-USA-Update-6001-1.0. Two of them will no longer start. They begin loading then the Graphisoft bug reporter pops up.

I ended up removing Archicad 22 , reinstalling the base version, then installing ARCHICAD-22-USA-Update-5009-1.0.

The report is shown below from C:\Users\me\GRAPHISOFT\BugReporting-22.


//================= BEGIN REPORT ======================

Fatal Error (process terminated)
NetBIOS name: xxxxxxxxxxxx
User name : me
Account name: me
Domain name : xxxxxx

Program Version: 22.0.0 R1 (6001) (64-bit)
Package Version: v2018 FULL USA 6001
Command Line: <ARCHICAD.exe -starter>
Process ID : 8548
Thread ID : 10284 (main)
OS Version : Windows Server (10.0) 10.0.17763 (64-bit)

Session start: 2019/06/29 17:03:13
System time: 2019/06/29 17:03:20

OpenGLRenderingCore::InitializeCoreProfile(): Device does not support OpenGL 3.3
(line 899)

Call stack:
0x00007FFDB0754121!GSRoot.dll + 82209 (BugRep_ReportError + 105 bytes)
0x00007FFD8D9159D9!Graphix.dll + 547289 (Graphix::IRenderingCore::GetVRAMSize + 1653 bytes)
0x00007FFD8D912DA1!Graphix.dll + 535969 (NewDisplay::IsCompoundImpl + 3461 bytes)
0x00007FFD8D915040!Graphix.dll + 544832 (Graphix::GetGLRenderingCore + 116 bytes)
0x00007FFD8D907C5A!Graphix.dll + 490586 (GraphixInit + 130 bytes)
0x00007FF6C426A995!ARCHICAD.exe + 26716565
0x00007FF6C4D68DEC!ARCHICAD.exe + 38243820
0x00007FFDB07AF08A!GSRoot.dll + 454794 (GS::Main + 46 bytes)
0x00007FF6C50456B8!ARCHICAD.exe + 41244344
0x00007FF6C5042DCB!ARCHICAD.exe + 41233867
0x00007FFDD7797974!KERNEL32.DLL + 96628 (BaseThreadInitThunk + 20 bytes)


//+=+=+=+=+=+=+=+=+ END REPORT +=+=+=+=+=+=+=+=+=+=+=+=+
User avatar
By dkovacs
#299968
Hi,

I think you might be running into this issue:
https://helpcenter.graphisoft.com/knowledgebase/88102/

If the Bug Reporter comes up when ARCHICAD crashes, and you send in the report, I can verify if it is indeed the same issue, if you send me the Bug ID you get after sending in the report.

Regards,