- Thu Apr 02, 2020 2:48 pm
Thank you very much for your kind words! This is just a small thing I can do in order to make the product better, to help more people with their workflow!
We have finally got a conclusion to the issue. Unfortunately, the bad news is that, we could not find an easy workaround. If the issue keeps persisting, a possible workflow adjustment is to, maybe, keep the structure displays in sync between windows as long as possible when frequently switching away from the floorplan to a generic perspective 3D window.
The issue is related to anomalous dimension recalculation when switching to the 3D view, and the dimensions (wrongly) use the Partial Structure Display settings of the 3D window when recalculating.
The good news is that, we have registered this as a defect in our system! I hope that we will be able to find a solution in time for the next update releases!
I am very sorry that we cannot find an easy way to fix this issue on the current file. I would like to send my sincere apology to your team for the trouble that this is causing! Thank you very much for raising the issue!
I wish you all the best, and stay safe!
Technical Support Engineer
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