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Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

By Matej Sebek
#242542
Hello,

I am dealing with a problem with fonts using ArchiCAD crossplatform mac/win.

Is there any functional solution for companies using both platforms? When we want to have schedules and any other graphics exactly the same on both platforms? The fact is, that win fonts (Arial, Times New Roman, Calibri) are not correct for shedules in mac because of they are not fully unicoded and we work with cze font families.


I red about Xreadcfg file, but I wasnt abble to make it funcional? Have anyone any advice? THX a lot.

M.
By zoli79
#268184
This has become a problem for us as well. Our office uses Mac OS and we were testing remote work on a Windows machine. Our typical fonts are Arial Narrow, Trade Gothic. On windows these fonts don't show up as missing but their spacing is larger, resulting in rows blending into each other, longer rows and even cropped out texts.
Doing some google research, I found that webdesigners suggested as a general rule of thumb that if you work on Windows, it should look fine on a Mac, but if you work on Mac it will look crappy on Windows. Great...

I wonder if anyone has a solution for this issue or was this covered in another thread here?
User avatar
By LaszloNagy
#268260
This is just a guess from me.
There is a file called

XReadCfg.txt

in the

C:\Program Files\GRAPHISOFT\ARCHICAD 20 INT\Add-Ons

folder. It is a configuration file for cross-platform font conversion.
Maybe you need to configure this file properly.
User avatar
By Da3dalus
#275248
We're having the same problem. Any luck adjusting the configuration file?
By zoli79
#275341
Not much, but I haven't gone too far with it, because we figured it would be best if my partner bought a Mac Mini for himself and not deal with potential issues like that.
User avatar
By Da3dalus
#305824
We're still having problems with the font conversion, since we're now integrating Windows computers into our Mac office. We use a font called Swis721, which is similar to Arial/Arial Narrow, but much nicer. Even after it's installed in Windows, and the XReadCfg.txt is configured right (I checked it with tech support), it only works sporadically. Some computers, it's great, and sometimes, the fonts are substituted with something close, while others, the font substitution is illegible. All of these machines are identical and set up the same way! I'm a little rusty with Windows, but as far as I can tell, there is no way to control this default substitution in Windows 10.

I hate Microsoft so much. JMHO.
User avatar
By mnguyen
#306786
Da3dalus wrote:
Wed Jan 15, 2020 5:54 pm
We're still having problems with the font conversion, since we're now integrating Windows computers into our Mac office. We use a font called Swis721, which is similar to Arial/Arial Narrow, but much nicer. Even after it's installed in Windows, and the XReadCfg.txt is configured right (I checked it with tech support), it only works sporadically. Some computers, it's great, and sometimes, the fonts are substituted with something close, while others, the font substitution is illegible. All of these machines are identical and set up the same way! I'm a little rusty with Windows, but as far as I can tell, there is no way to control this default substitution in Windows 10.

I hate Microsoft so much. JMHO.
Hi Chuck,

Thank you for reporting the issue here and I am sorry about the experience!

Matching fonts between OS is never an easy task! I have asked our Technical Support team to take a look at this. To have a deeper investigation of finding out the root of the issue, I'm wondering if you could share with us:

- The XReadCfg.txt file from the Add-Ons folder (https://helpcenter.graphisoft.com/knowledgebase/60740/)
- Screenshot of a font select dropdown in ARCHICAD that shows the Swis721 fonts
- System Information or System Report (https://helpcenter.graphisoft.com/knowledgebase/95408/)
- Full-screen screenshot of a text selected in the same project in ARCHICAD with the Info Box visible (you may want to drag the Info Box from the workspace to have it as a separate palette on the screen to give a total look)

Looking forward to hearing from you!

Best regards,
Minh
#313445
Hi, I'm having this issue with a font callde 'PX Grotesk', on windows it has two separate font names:
PX Grotesk - Regular / PX Grotesk Bold

On Mac it is one font with a sub-selection for the weight:
PX Grotesk > Regular / Bold

I have a Windows laptop and an iMac in the office so this is a regular issue and I have king of given up changing every time, which is not good.

I am in the process of developing our main template file and this is holding up the process. I've just also installed AC24 and the issue still persists.

Shall I send in the files/screen shots previously mentioned? How do I send them?

Ash.
User avatar
By mnguyen
#313517
Hi Ash,

Thank you for the question and I am sorry about the issue!

I have sent you a link via Private Message, with which you can securely forward the file to us for further investigation.

Please let me know once you have finished uploading the file!

Thank you very much!

Best regards,
Minh