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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding Archicad (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an Archicad error please always report it to your local reseller!

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

#316423
I just purchased a new Mac nook Pro. When opening the file in The file opens like this.

The work around is not to use the startup dialogue box with the preview in it. but interesting to see what is causing it or if it has happened before? to anyone else .
Attachments
Screen Shot 2020-09-12 at 5.39.24 pm.jpg
example of opening from startup dialogue box
#316500
Hello,

Thank you very much for sharing the issue and I am very sorry for the experience!

As Ling suggested we need to know a bit more about your computer specs, driver status and whether this is file-related or not. I would also want to ask if you open Archicad with your Macbook Pro screen (not the external screen), does the issue happen?

Looking forward to hearing from you!

Best regards,
Minh