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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding ARCHICAD (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an ARCHICAD error please always report it to your local reseller!

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

#285435
I just downloaded 22 and have started to play with it (no production yet), and have found to it be incredibly laggy and slow to the point where it is unusable for any type of project. All I have done thus far is open the default template. By all accounts I have plenty (albeit slightly older) of computer to run it. Anyone else having this problem?
#285459
ejrolon wrote:
Tue Aug 21, 2018 9:27 pm
Totally the oposite.
Same here - 22 feels much more responsive than 21. I posted earlier today, but that post got deleted - I noticed the forum was giving error messages... hope too many other posts by folks weren't also deleted during a database restoration.

Chris, it may be related to your older graphics adapter. You might want to contact tech support to see if they have any ideas.
#285460
Maybe adding the Graphisoft folders to your anti-virus exceptions list might help.
It seemed to work for version 20.
I haven't noticed any problems with 22, but then I have these exceptions already in place.

viewtopic.php?f=13&t=59564

Barry.
User avatar
By James B
#285473
I'm not sure if this will help. In the Work Environment / Advanced Redraw Options, Memory Usage slider. Trying moving the slider down one position from the High position.
#285491
Hey Guys,
Thanks for the responses. I just tested 22 on the iMac in the office and it is a night and day difference. I am however slightly surprised that it would run so poorly on my Macbook Pro.
James, I tweaked those work environment settings you mentioned but that didn't help. Thanks for the suggestion though.

Barry, since I am on a mac im not sure I have anti-virus exceptions. Am I missing something?

I have had some other funny behavior with my MBP, so it might be time for a clean install. It may also be the case that the life span for a MBP for this type of work is only about 3.5-4 years.

Thanks again guys.
#285502
Chris Grantham wrote:
Wed Aug 22, 2018 4:33 pm
Barry, since I am on a mac im not sure I have anti-virus exceptions. Am I missing something?
I don't know sorry.
I have never used a Mac.
I have heard they are much safer against viruses but I assumed that they would still have some sort of virus protection.
Maybe a Mac user could say.

Barry.
#285521
Chris Grantham wrote:
Wed Aug 22, 2018 4:33 pm
Hey Guys,
Thanks for the responses. I just tested 22 on the iMac in the office and it is a night and day difference. I am however slightly surprised that it would run so poorly on my Macbook Pro.
James, I tweaked those work environment settings you mentioned but that didn't help. Thanks for the suggestion though.

Barry, since I am on a mac im not sure I have anti-virus exceptions. Am I missing something?

I have had some other funny behavior with my MBP, so it might be time for a clean install. It may also be the case that the life span for a MBP for this type of work is only about 3.5-4 years.

Thanks again guys.
The performance of that machine shouldn't be so markedly different from one version of AC to another – a 4 year old MBP should be fine for most purposes. You could try reinstalling AC22 for a start. Also, run the diagnostics in Disk Utility to make sure there isn't something amiss with your data storage (best done by booting into recovery mode). If that fails, you can reinstall the OS from recovery mode without disrupting anything else you have installed – it's very rare that you need to do that though.

It's possible you have installed something long ago that is now dragging the machine down, but I would have expected it to affect other things too. Take a look at what's happening in Activity Monitor while using AC22 to see if anything else is hogging the processor.

If all else fails, someone from GS support or Apple might be able to run some diagnostics.
#285536
Chris,
Does your MacBook Pro have a discreet graphics card or is it using the Intel Iris graphics. The integrated graphics is not powerful enough to smoothly run ArchiCAD these days
Scott
User avatar
By Erwin Edel
#285544
If that iMac is an older model, it might not be a 'retina' type machine and won't be trying to push so many pixels.

If it is a lot more recent, it probably has a better GPU.

If you have a NVIDIA gpu in there, you might try installing the NVIDIA web driver to see if it makes any difference.

If it only has the Intel HD Graphics 4000, as Scott pointed out: that won't cut it.