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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding ARCHICAD (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an ARCHICAD error please always report it to your local reseller!

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#297981
This issue has been happening for several months but it often happens so fast that I can't get a screenshot.

When switching views to a 3D view, the viewport will often flash red and then return to normal. There are no error messages, no data corruption, and all elements seem to be untouched. If anything, this issue is startling if only momentary. I've attached a screenshot of the issue. (Oddly, this is the 1st time an error message has been shown)

Also, this issue has only occurred in AC22, and has persisted through different builds. At least 3 other users in my office have reported it.

The hardware in every machine is nearly identical...they're newer 27" iMacs running either macOS High Sierra or Mojave. All of them are running AC22 5009 USA.

Any assistance or insight would be appreciated. Thanks for your time.
Attachments
Screen Shot 2019-06-04 at 11.03.11 AM.png
#298006
Started for me after switching from Sierra to Mojave.
#298158
Hi All,

This is a known issue only on macOS 10.14 Mojave with ARCHICAD 22 when opening a 3D view/tab. Our developers are working on a fix to be released in a future update, likely in Fall of 2019 if all goes to plan. We know it is annoying and are doing our best to issue a fix soon. Sorry for the inconvenience.

Entry #253432 Red screen when opening 3d window on macOS

Best regards,
#298161
I get this song in my head every time I switch to 3D.
https://www.youtube.com/watch?v=vKj4upY1VYI
I think I'll be able to stick it out till the fix. :D

Thanks for the update Nick.
#298202
Thanks so much for the update!
NCornia wrote:
Sat Jun 08, 2019 4:20 am
Hi All,

This is a known issue only on macOS 10.14 Mojave with ARCHICAD 22 when opening a 3D view/tab. Our developers are working on a fix to be released in a future update, likely in Fall of 2019 if all goes to plan. We know it is annoying and are doing our best to issue a fix soon. Sorry for the inconvenience.

Entry #253432 Red screen when opening 3d window on macOS

Best regards,