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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding Archicad (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an Archicad error please always report it to your local reseller!

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

#302102
Hi, I have installed ARCHICAD 21 and I am working on the BIM Cloud server which is in another country through VPN connection. Every half an hour ARCHICAD crashes, usually on a move command. Can somebody help?I upgraded the RAM memory of the computer at 32 GB RAM but problem still persists. I even changed the graphics card to a GE FORCE 1650. Please help I have ran out of ideas.
#302528
Thank you for your response.I am using windows 10 and ARCHICAD 21. However I checked the option suggested in the topic you sent me but the Beta option is not activated in my case. Any other suggestion?May be related with the VPN client?
#302560
If Archicad does run in a local environment and doesn't via VPN, then I would assume that the problem solution is to be found in the VPN environment.

But VPN related Archicad behaviour is beyond my work process, that's just a guess.