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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding Archicad (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an Archicad error please always report it to your local reseller!

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

Hi, I have installed ARCHICAD 21 and I am working on the BIM Cloud server which is in another country through VPN connection. Every half an hour ARCHICAD crashes, usually on a move command. Can somebody help?I upgraded the RAM memory of the computer at 32 GB RAM but problem still persists. I even changed the graphics card to a GE FORCE 1650. Please help I have ran out of ideas.
Thank you for your response.I am using windows 10 and ARCHICAD 21. However I checked the option suggested in the topic you sent me but the Beta option is not activated in my case. Any other suggestion?May be related with the VPN client?
If Archicad does run in a local environment and doesn't via VPN, then I would assume that the problem solution is to be found in the VPN environment.

But VPN related Archicad behaviour is beyond my work process, that's just a guess.