The Global ARCHICAD Community

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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding ARCHICAD (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an ARCHICAD error please always report it to your local reseller!

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

By Noudlakh
#304110
Greetings all,

I just download the new Archicad on my new laptop, and I am noticing something very weird that I never ran into before.
All files are not being able to perform "save as" even when I start a new file from scratch. I am not on a server, and there are no missing paths or anything. it is just not "saving as".
I go to File > Save As then literally nothing happens. Usually, you get the dialogue box so you can choose formate, location and such, but that's not appearing.

I uninstalled the whole program and installed it again, but still the same issue.

Can anyone help with this?
Best,
Kai
By Noudlakh
#304116
I am running Mac OS Catalina 10.15.1
My ArchiCad is up to date also.

What surprises me that at work, I have the same exact operating system and the same exact Archicad version and it works there.

They are two completely different licenses (i own this one). I can save normally, I just cannot "save as" on the laptop. So I know it is not a license issue
User avatar
By ejrolon
#304118
Looks like a permission problem with 10.15 (maybe you missed a popup warning) check under System Prefs -> Security -> "Files and Folders" and check that AC is allowed.
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By ejrolon
#304131
Just installed 23 in a 10.15 Mac and there were no problems doing a "save as".
Check under Security that in both "Full Disk Access" and "Files and Folders" AC is listed, if not hit the + and add them. If this does not work do a restart and try again.
User avatar
By Karl Ottenstein
#304167
Noudlakh wrote:
Sun Nov 24, 2019 1:17 am
Thanks.
Archicad is not on there, and for some reason i cannot add it. Do you know how to work around that?
Did you click the padlock and enter your (admin) login password to unlock the panel in order to add ARCHICAD?
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By Gian.Mala
#304192
I've exactly the same problem. On Catalina 10.15 everything works fine... on 10.15.1 it doesn't. Pressing the + in "Full Disk Access" and "Files and Folders" opens the finder window but all the applications are greyed out. I simply drag and drop them in the preference window and they work... except for archicad.
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By ejrolon
#304386
Do a restart and make sure you don’t have other apps asking for permission. Apparently 10.15 will only give access to that setting one app at a time so if there is another app waiting for access you will not be able to add another.