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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding Archicad (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an Archicad error please always report it to your local reseller!

Moderators: ejrolon, Barry Kelly, Karl Ottenstein, LaszloNagy, gkmethy

#315883
Hi,

Thank you for your question and I am very sorry about the issue!

Does restarting Archicad help in this case?

From the screenshot, it looks like there was something wrong with the Work Environment. I suggest performing a Preference Cleaning. Please follow the guide here: https://helpcenter.graphisoft.com/knowledgebase/25464/

Important: You may lose some of your modifications to the ARCHICAD interface, such as customized shortcuts, palette locations, etc. To avoid that, before deleting any files or folders: create a backup copy.

Please let me know if this helps with the issue!

Thank you very much!

Best regards,
Minh