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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding Archicad (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an Archicad error please always report it to your local reseller!

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, Gordana Radonic, nbalogh, mnguyen, gkmethy

#324183
Hi all, today I had problems downloading the license when I opened ArchiCAD. After canceling and restarting ArchiCAD worked normally and I started to work on my model. After 1h I noticed that I could not save the model, because ArchiCAD is in the demo mode. The license information states that I am still logged in with my account (which has a license for a full version) . How do I manage to save my work or transfer it to the full version? I find this silent opening in demo mode really dangerous...
#324185
I am not sure how the software licenses work as I don't use them, but as far as I know there is nothing silent about working in demo mode.
You should always be prompted with this if there is no license.

demo_mode.jpg
demo_mode.jpg (32.07 KiB) Viewed 146 times

You have to agree to run in demo mode as far as I know.
But once in demo mode that is it - no way to save.


If it started properly (with a license) but then you lose the license, re-establishing the license should allow you to save again.


So I am not sure what happened in your case, but if it is in demo mode then you have lost what you have done.


Barry.
#324194
And as soon as you lose your licence, in the case of unplugging a hardware key, you get a popup asking if you would like to save or not before automatically closing AC, which disappears once a hardware key is re-inserted. Would assume software keys would work the same way if you can lose it without closing AC.



Ling.
#324200
MikeDangelo wrote: Wed Mar 31, 2021 4:19 am Hi all, today I had problems downloading the license when I opened ArchiCAD. After canceling and restarting ArchiCAD worked normally and I started to work on my model. After 1h I noticed that I could not save the model, because ArchiCAD is in the demo mode. The license information states that I am still logged in with my account (which has a license for a full version) . How do I manage to save my work or transfer it to the full version? I find this silent opening in demo mode really dangerous...
User banned for spam links. Looks like the question is also a lie.