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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding Archicad (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an Archicad error please always report it to your local reseller!

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, Gordana Radonic, nbalogh, mnguyen, gkmethy

#324237
I have a rather thick (three-line) Info Box up top. When I open an object (Cmd-Opt-O), the “unified window” expands down beyond the limits of my screen, and no Work Enviroment restoration nor anything will bring it back into the observable universe except quitting. I am quite sure this didn't happen before. AC 24 US 4018, MacOS 10.14.6 laptop.
#324249
I will report this to GRAPHISOFT.
Could you post a screenshot of this so it is easier to see the exact issue?
#324250
While preparing this demo I discovered the problem is the docked tab only. Undocking it will restore the unified window dimensions.
Screen video in
https://www.dropbox.com/s/2rqzvoe6ulrui ... b.mov?dl=0
LaszloNagy wrote: Sat Apr 03, 2021 12:52 am I will report this to GRAPHISOFT.
Could you post a screenshot of this so it is easier to see the exact issue?
#324355
Dear Ignacio,

Thank you very much for the report and I am very sorry for the experience!

I tried with different Archicad versions and builds on both macOS and Windows and believe that this is the limitation on macOS. Archicad will automatically expand its window to the largest required size by any opened dialog, and with macOS, this accidentally pushes the lower part down to the dock's area. Unfortunately, the only way to get around it is by undocking the object editor as you mentioned.

Please let me know if it answers your question!

Best regards,
Minh
#324357
I just checked and something similar happens in 22 and 20, I wonder how I had never noticed it. It is not related to the Mac Dock (if that was what you meant), and not even to the screen size — even when everything fits within the screen, the bottom Archicad palettes go blank. Thanks for checking it out anyway.


mnguyen wrote: Wed Apr 07, 2021 7:39 am Dear Ignacio,

Thank you very much for the report and I am very sorry for the experience!

I tried with different Archicad versions and builds on both macOS and Windows and believe that this is the limitation on macOS. Archicad will automatically expand its window to the largest required size by any opened dialog, and with macOS, this accidentally pushes the lower part down to the dock's area. Unfortunately, the only way to get around it is by undocking the object editor as you mentioned.

Please let me know if it answers your question!

Best regards,
Minh
#324361
Hi Ignacio,

Thanks for the feedback!

I was unable to replicate the blank palettes at the bottom though. In your video, the Dock covered the bottom part of Archicad interface, so we couldn't really see what happened. When you moved the window upward, we saw that the bottom palettes were still visible in the floorplan, so they certainly were not empty. Or maybe I misunderstood something?

Best regards,
Minh
#324384
[Sorry about the palettes comment, that was late night disorientation.]

The problem is the unified window gets larger than screen size, regardless of Dock. When all the windows get shown (“Mission Control”, whatever) they show content that was previously beyond screen. Closing the object window will restore the unified window dimensions too. It will be clearer with hidden Dock:
https://www.dropbox.com/s/4q3299rzsyut1 ... 2.mov?dl=0

That didn't happen in 22.
#324410
Hi Ignacio,

Thanks for the clarification!
Unfortunately, it was the same for Archicad 24, 23 and 22 in my test. The total window size will still expand towards the bottom when you open the object editor, if the available space is not enough on top. I couldn't keep the window size even with Archicad 22 :(

Best regards,
Minh

P/s: I made a small video here, showing my reproduction on AC23 and 22: https://graphisoft.sharefile.com/d-s517 ... 1a7fc28c6d
Please let me know if I miss anything!