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Main Frame problem - Cadimage Door

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Main Frame problem - Cadimage Door

By kimberley
-  Fri Oct 11, 2019 4:44 am #302628
Every single one of the doors in my file now have a complete frame (the main frame) around the door, including at the threshold. In the door selection settings I am unable to find how to remove the section of the main frame.

I have previous saved versions of the project. When I open the older files the frame goes to the floor.

I have tried copying a wall with a door from the old project to the latest file but when it copies to the latest file the complete frame shows up. How can I fix this? Any suggestions?

Thanks,
Kimberley
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Re: Main Frame problem - Cadimage Door

By henrypootel
-  Fri Oct 11, 2019 10:04 am #302638
Hi

Is it a dashed line showing in Floorplan for Doors in ARCHICAD 23?

If so, then yes, this is a bug that was recently reported and we're working on a fix for right now - we plan to have an update with the fix for it released very soon.

If that's not it - could you please contact our support team by emailing nz.support@centralinnovation.com and we can help troubleshoot the issue.

Thanks
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