The Global Archicad Community

Stay informed. Get help. Share your knowledge.

Modeling and drafting in Archicad. (Example: How can I model a Roof soffit/fascia?)

Moderators: ejrolon, Barry Kelly, Karl Ottenstein, LaszloNagy, gkmethy

User avatar
By LaszloNagy
When I click the Help > Archicad Help menu command, it does not open the Archicad Help page of Help Center. Instead, it opens the following web page (Getting Started with BIMcloud Team Client 24):

Anyone else having this issue?
User avatar
By mnguyen
Hi Laci,

Thanks for the question! I noticed that a few days ago as well. Thought it was normal...

With the small number of AC24 versions installed on my computer, every language version works well except INT. Seems like only AC24 INT is affected by this. Does anyone with a localized version have this issue as well?

Best regards,
User avatar
By nbalogh
Dear All,

There is an ongoing issue with our redirect service, therefore it can happen that the wrong link opens if you click on Help from Archicad or BIMcloud.

We are aware of this issue and we try to fix it on our end as soon as possible.

Thank you for your understanding and sorry for all the inconveniences it may causes to you.

Kind regards,
User avatar
By LaszloNagy
Interestingly, my Archicad version now correctly opens the Archicad Help Center page for Archicad 24. The Check for Updates link also takes me to the correct web page.