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Discussions about managing ARCHICAD in architectural practices (Project Setup, Templates, Attributes, Migration, Compatibility with Previous Versions, Preferences/Work Environment, User/Project/Application Administration/Management etc.)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

By elina
#308438
HELLO! i have a problem with BIM server. I created a bim cloud and users there. then i shared a project and gave to another user his login, password and the my bim server's address. but he can't log into it, the error is "cannot connect the server". i don't know what to do with it. i checked my server it's online and in team project file it is my account is online. do you know what is the problem?
#308466
Hello Elina,

BimCloud software is on your computer ?
BimCloud software is on another computer ?
BimCloud is into your office or far far away ? :wink:
Are your collaborators far far away ?

If you try to do remote work for a collaborators.
Your modem is like a security guard who protects your client's home network.

To access a computer station (BimCloud server for example) you have to know :
- your client's modem public IP (and not its local IP)
- your client's BimCloud port (80 like example below)
- change client's modem port parameter to allow access

Image

You may be at the computer at the bottom right :)