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Sharing a project for a team, accessing projects remotely. Setup of BIMcloud/Users/Roles, Working/Messaging in Teamwork (Example: What are the firewall settings for the BIMcloud to make it accessible over the Internet?)

Moderators: ejrolon, Barry Kelly, Karl Ottenstein, LaszloNagy, gkmethy, Marton Kiss, Istvan Moharos

By Cleverbeans
#161822
The user's role has permission to create, edit and delete both views and layouts, however they're not able to bring a view into a layout. Which permissions control their ability to do this?
By Cleverbeans
#161832
Hrmmm, after receiving full permission to control elements in the drawing I'm stilling getting the message that my role does not allow me to create the drawings. Any ideas as to what might prevent me from reserving an element even though I have the same permissions as someone else who is able to reserve it?
#161833
Cleverbeans,
In BIM server role settings>Project structure It sounds like you have " Layouts and Subsets -create" enabled. The next Access down " Layouts and Subsets -delete/modify" should do what you want with an existing layout.
HTH
By Cleverbeans
#161834
I have that permission set, and I can create new subsets and layouts without issue. I have a drawing that a co-worker brought into the layout and despite having the same permissions I am unable to reserve and edit the drawing but he is. Any ideas on what's causing this problem?
#161835
You need to ask your colleague to release that drawing(s) to you.
By Cleverbeans
#161839
They've released the object, and the object says "free for reservation" when I hover over it but I am not able to reserve it. I've tried on both a PC and a Mac as well with the same result.

Any other ideas?
By mdaltezza
#161890
Just as a test, I would create a new user with the correct permissions to see if your original user profile has been corrupted somehow.
Cleverbeans wrote:They've released the object, and the object says "free for reservation" when I hover over it but I am not able to reserve it. I've tried on both a PC and a Mac as well with the same result.

Any other ideas?
#161891
It seems the problem extends beyond just the layouts as I'm no longer able to reserve any objects so it must be that the user profile is corrupt. We had made several changes to the profile over the course of the days so I expect that's what caused the issue.

Thanks for all the help.
User avatar
By LaszloNagy
#161900
I suppose when your Role is changed you do leave the Project and then Join again. This is the way for the new Role settings to become effective.
Also, as I believe Drawings placed on Layouts are actually internal hotlinks, you may want to try the Hotlinks -Manage role setting. Sorry, I don't have the time to try myself.
#161905
Thanks Lazlo, I did log out/in after each permission change however it was clear that permissions were not related to the problem I was having once a user with less access was able to do what I wasn't. We created a new profile and deleted the old one which resolved the issue.