The Global Archicad Community

Stay informed. Get help. Share your knowledge.

Sharing a project for a team, accessing projects remotely. Setup of BIMcloud/Users/Roles, Working/Messaging in Teamwork (Example: What are the firewall settings for the BIMcloud to make it accessible over the Internet?)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, Gordana Radonic, nbalogh, mnguyen, gkmethy, Istvan Moharos, Marton Kiss

By MaNaeSWolf
So today while I had ArchiCad 19 open, we had a sudden drop in power. The UPS was slow to respond resulting in my PC hanging for a sec before shutting down and restarting.
After the restart I tried to re-open Archicad and get presented with a
"Cache File Opening Error" at the start-up screen. It reads,
"Error while opening the file: C:\Users\Username\Graphisoft\TWData\TWDataOptions.xml"

I can click "OK" but it just pops up again until I force the program closed.

I have run a back up and re-install, but the same issue comes up again.

Any suggestions for a fix?
By Roopa A
Hi ,

I too get the same error. Where should we create a new folder to save the TW data file. They have shown the path here, but when I checked its not showing. Can use please tell the steps. Please.

Thank You,

Roopa A
Screenshot (35).png
Screenshot (35).png (286.31 KiB) Viewed 917 times
User avatar
By RTorres
Sejal Khamkar wrote: Wed Apr 07, 2021 7:22 pm
MaNaeSWolf wrote: Wed Nov 15, 2017 5:13 pm I managed to resove my issue.
Archicad Help, Roaming Profile Configuration
Followed the instructions and it started right up
I have got the same issue but with Archicad 24. The link to the article doesn't exist. can you please help me.
Hi all,

This issue on Archicad 24 was addressed here:

From the description, it seems that the TWDataOptions.xml is corrupted. We have a Help Center article that can help troubleshoot the issue:

To sum up:
Close all running Archicad instances and delete the TWDataOptions.xml file. Location:
Windows: C:\Users\<username>\Graphisoft\TW Data\TWDataOptions.xml
macOS: /Users/<username>/Library/Application Support/Graphisoft/TW Data/TWDataOptions.xml