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Sharing a project for a team, accessing projects remotely. Setup of BIMcloud/Users/Roles, Working/Messaging in Teamwork (Example: What are the firewall settings for the BIMcloud to make it accessible over the Internet?)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, Gordana Radonic, nbalogh, mnguyen, gkmethy, Istvan Moharos, Marton Kiss

#315936
Hi,

We are spending loads of time watching the blue wheel and I need to figure out where the problem is. Sometimes (twice already today) AC just freezes ..."Communicating with server"...for half an hour or so...

Our TW-file is 6GB and we are 16-18 people currently active.

Br,
Mats
#316001
Hi Mats,

Can you share the specifications of your server hardware?

Based on the size of the project and the number of active users, it might be a resource problem.

Kind regards,
Noemi
#316018
nbalogh wrote: Thu Sep 03, 2020 6:48 am Hi Mats,

Can you share the specifications of your server hardware?

Based on the size of the project and the number of active users, it might be a resource problem.

Kind regards,
Noemi
:) Thanks Noemi but I'm already in contact with HQ. Just would like to hear from IRL users.