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Sharing a project for a team, accessing projects remotely. Setup of BIMcloud/Users/Roles, Working/Messaging in Teamwork (Example: What are the firewall settings for the BIMcloud to make it accessible over the Internet?)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, Gordana Radonic, nbalogh, mnguyen, gkmethy, Istvan Moharos, Marton Kiss

#321842
Today I went to get into a Teamworked file. Received a warning that my file was not the most current and have to be opened from last opened.
I saved off the solo file.
I then went to run the repair on the solo file. It came back with a warning saying is was not able to repair the file. First time even trying to repair a file and I get this warning.

Today is not a good Monday.

AC24 running build 4018 using SAAS BIM Cloud. First time having this type of file issue using this service.

Anyone have similar experience?
#322433
Hello,

I'm sorry to hear about your issue.

Based on your description, it sounds like something is corrupted within the project.

What I would do:
1. Save a .PLN copy of the project from one of the members who can still access it.
2. Open this .PLN with Open & Repair.
3. Re-share project on BIMcloud.

If you experience any further strange behaviour with your project, I suggest to contact your local support with an Archicad Teamwork SUpport Package and details about what you experience.

I really hope the repair and re-share will be enough though.

Let us know about the result.

Kind regards,
Noémi