uisanata wrote: ↑
Tue Aug 25, 2020 9:38 pm
I have the same problem with AC23.
After several successful transfers, it stopped. With the same account, AC 24 works ok. When I started the transfer in AC24 I got a message to resume non-finished uploads from AC23.
Also, the model is heavily corrupted in BimX, with flickering and wrong geometry.
Thank you very much for your question and I am very sorry about the issue!
From the description, I can see that publishing from AC24 worked well, therefore there should not be any issue with our server. There is one interesting detail: "After several successful transfers, it stopped... when I started the transfer in AC24 I got a message to resume non-finished uploads from AC23."
which suggests that the previous model from AC23 failed to be sent to the transfer site. I am wondering if you can publish the BIMx model locally? Was it successful?
Also, does this issue happen with any files, or with one file only?
Looking forward to hearing from you!
Technical Support Engineer
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