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Discussion about Working from Home in ARCHICAD and BIMcloud.

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

#308720
Dear all,

I have a problem with both my license manager and my ArchiCad 23 not being able to connect to the Graphisoft ID server. Also http://graphisoftid.graphisoft.com/ is unavailable in my browser. I work on Mac OS 10.13.6 at home and the aim is to be able to work remotely on Teamwork projects in the BIM Cloud. Below I added 3 pictures of the different errors. Does anyone know how I can solve this?
WhatsApp Image 2020-03-24 at 21.05.19.jpeg
WhatsApp Image 2020-03-24 at 21.05.03.jpeg
WhatsApp Image 2020-03-24 at 20.33.55.jpeg
#308808
Hi rsmits,

This can be a network issue - maybe your antivirus or firewall blocks the communication. Please contact your local support to help you - if you can't solve it, they will forward your problem to our system and one of my colleagues will investigate it.

Thank you.

Kind regards,