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Installation and download/setup issues; upgrading, operating system compatibility; getting started/training guides/tutorials. (Example: I cannot launch ARCHICAD, please help!)

Moderators: ejrolon, Barry Kelly, Karl Ottenstein, LaszloNagy, gkmethy

By Fuivai Mata'u
I'm trying to install Archicad 21 student version to my laptop*.
Near the end of the installation process, an error window pops up saying " ARCHICAD 21 installer detected that the operation system on this computer is out-of-date. Installation could not start. Please install the latest update and try again."
I reset the machine back to factory setting and install Archicad again but the same message pops up.
I've checked and the machine is running the latest updated version of windows10.
*7th Generation Intel Core i7-7700HQ Processor (Up to 3.8GHz)
NVIDIA GeForce GTX 1060 Graphics with 6GB of dedicated GDDR5
17.3" Full HD (1920 x 1080) widescreen IPS display
Integrated Tobi Eye Tracking Technology
16GB DDR4 Memory, 512GB SSD, 1 TB HDD