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Installation and download/setup issues; upgrading, operating system compatibility; getting started/training guides/tutorials. (Example: I cannot launch ARCHICAD, please help!)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

User avatar
By Hugh Ravening
#303491
Hello,
I just installed the new AC23 AUS but maybe I hit a wrong button?
When I choose Help from the menu I'm being told that I need to download offline help and install.....


Here is what I get when I select ,<Help><ArchiCAD Help>
Please connect to the internet to access the up-to-date ARCHICAD Help online.
If you plan to work offline: copy the following link, and when you have internet access, use it to download the Help installer to your own computer, then install the Help.

https://redirect.graphisoft.com/?gstype ... atform=Win



BTW I am online....

Do I need to re-install or is there some way to link correctly to online help files

Thanks for any help!

Hugh
User avatar
By Barry Kelly
#303492
I think it depends on which Internet browser you have set as default.
I had Internet Explorer and it didn't work either.
I set Firefox as default and now it does.

But if you want the PDF help file then you have to do the download.

Barry.