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Everything about using Libraries and Library Parts - Doors/Windows/Objects/Stairs etc. (Example: How can I display a Transom above my Door?)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, Gordana Radonic, nbalogh, mnguyen, gkmethy, Gergely Feher

#318112
bumping this topic. We are having the same issue since upgrading to AC24. As another post stated, the issue is when setting the Wall Closure to Stud Wall.

Parameter transfer does not work.

Flipping the door using the flip button results in the wall being "thrown" outside the bounds of the wall. Seems like a GDL glitch in AC24.... GS please resolve!
#318169
I'm a brand new user and having this trouble on my first project. When I flip it, the jamb is in the correct spot. When I flip it back it jumps outside the wall again. I was wondering if it was just me trying to learn Archicad - but I found this post that sounds like what I am experiencing.

Pretty frustrating - I've dug through all of the attributes and am struggling with this.
Attachments
ac24-door-settings.png
ac24-door-settings.png (435.8 KiB) Viewed 332 times
ac24-door-jamb.png
ac24-door-jamb.png (111.51 KiB) Viewed 332 times
#318219
Hi Craig,

Thank you very much for the report, and I am very sorry about the issue!

I was able to reproduce this issue on Archicad 24 USA only, without CI tools installed. I'm not sure if this is an issue with AC24, or with USA library objects. I will ask our colleagues from Technical Support team to have a closer look into this issue. As soon as we have a conclusion, I will let you know!

Best regards,
Minh
#318414
Dear Craig,

We investigated the US library and found out that there was a bug with the frame in certain door objects. The defect has been entered into our defect system. As of now, the workaround can be placing the door on the other side instead of flipping it.

As I can see that this is a very serious defect, and it can only be fixed via a library update (which is different from Archicad updates), we will try to escalate this issue, hopefully the fix will come soon!

Thank you very much for your understanding! If you have any further questions, feel free to ask me again!

Best regards,
Minh
#318900
How long does it usually take to fix something like this?
Would like to know this answer as well. We are holding off migrating projects until this issue is resolved.