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It seems like the first recommendation by Graphisoft tech support is to clean your preference files per this Graphisoft technote. So, several months ago I created a batch file for Windows XP that will delete the preference files automatically, plus I also added a few commands to it that will also cleanup other Windows temporary files. All of the PCs in my office run this file at login so we will never have a possibility of corrupt preference file which are known to cause problems with ArchiCAD. I'm making this available to everyone in the hopes that it might be useful, but it is offered with no warranty whatsoever. You can download the batch file here on my Downloads page.