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Installation and download/setup issues; upgrading, operating system compatibility; getting started/training guides/tutorials. (Example: I cannot launch ARCHICAD, please help!)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

By Bwitty
#126500
I've been in 12 for about 2 weeks. This morning I received the message " The Archicad preferences file is damaged. Delete it and restart Archicad" I deleted both the standard user preferences and my saved profile, and still get the same message. I have also been getting a blue screen crash upon exiting Archicad 12 on occasion. Don't know if they are related.

Any help would be much appreciated.

Dell optiplex gx280, windows xp