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Installation and download/setup issues; upgrading, operating system compatibility; getting started/training guides/tutorials. (Example: I cannot launch Archicad, please help!)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

By Kans
#318856
Is any problem with Big Sur?
I plan to upgrade to Big Sur tomorrow.
User avatar
By Karl Ottenstein
#318858
Usual advice for any professional: NEVER upgrade to new MacOS when it is first released. Wait for all critical software vendors to confirm that your essential software works fine. Typically, it has taken Apple at least one or two updates to get a stable general release.

If you, like many before you on these forums, just cannot wait to upgrade: Please do yourself a favor and make a full, bootable clone of your current machine so that if you run into Big Sur issues, you can boot from the clone to continue to get work done.
User avatar
By rm
#318947
Karl Ottenstein wrote:
Thu Nov 12, 2020 7:46 pm
Big Sur upgrade advice from Graphisoft:

https://helpcenter.graphisoft.com/knowledgebase/129835/
Thanks for posting this helpful link Karl! Though after reading it, it is very disappointing to read GS is now only supporting their software 2 versions back for the current OS, at least on the Mac.

Given GS has been on a yearly update schedule for ArchiCAD, given it they are suggesting to wait for several updates to a newly released OS before making the switch if one is using ArchiCAD and given it is not uncommon at all for larger projects to last several years from start to construction completion; it is irresponsible for GS to only support AC version 2 versions back.

In my opinion, again given the now common model of "major" OS updates and "major" version upgrades of ArchiCAD, it seems GS owes its customers better/longer support for each version of AC. In my opinion, they should support at least 3 versions back, better 4, though that is probably a pipe dream.
User avatar
By ejrolon
#318962
AFAIK GS has only supported the last 2 versions since I bought V8 in 2002
By Kans
#318963
To read es makes me sad because I bought new iMac 2020..
ArchiCAD had always special points for Mac. Maybe no more.

I had to update Big Sur to watch 4k Video in Youtube and Netflix in Safari without CPU Load.
Of course for private using (but during Corona how can I avoid working at home if necessary?)
I had made Back Up before updating. So far everything runs fine.
GS may be afraid of some unknown problems in case of update.

Graphic advantage for ArchiCAD: in case of dark mode (?) it looks more fine. I have insert to show to compare.
There is no speed advantage till now. The rounded edge looks gut.
Project manager tool is still highly loaded.
I need some tipps how I manage Project Manager to optimize CPU or GPU..
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User avatar
By Bob Moore
#319021
Again thanks Karl for the info.
But I must say I agree with Robert:
"it is very disappointing to read GS is now only supporting their software 2 versions back for the current OS, at least on the Mac.

Given GS has been on a yearly update schedule for ArchiCAD, given it they are suggesting to wait for several updates to a newly released OS before making the switch if one is using ArchiCAD and given it is not uncommon at all for larger projects to last several years from start to construction completion; it is irresponsible for GS to only support AC version 2 versions back.

In my opinion, again given the now common model of "major" OS updates and "major" version upgrades of ArchiCAD, it seems GS owes its customers better/longer support for each version of AC. In my opinion, they should support at least 3 versions back, better 4, though that is probably a pipe dream."


I too am very disappointed, more like an Autocad support treatment.
User avatar
By rm
#319025
To add insult to injury, I have a "non critical" iMac that I installed Big Sur on. I have noticed it seems to be "snappier" at everything from accessing my network to loading web pages.

I decided to open a current AC24 project on that same machine, a project that works fine on a machine running Catalina. I was astonished upon launching the project on the iMac running Big Sur, how much of the model was missing. Im not talking about speciality library parts. Im talking about walls and roofs. This was very disappointing and tells me GS has done a terrible job preparing AC24 for Big Sur, if they have at all.

Big Sur has been in developer hands for months, there is no excuse for this bad of an implementation from GS.

Yet they only want to support AC for 2 versions back, not acceptable from perspective.
Screen Shot 2020-11-16 at 11.26.51 AM.jpg
User avatar
By mnguyen
#319043
rm wrote:
Mon Nov 16, 2020 5:38 pm
To add insult to injury, I have a "non critical" iMac that I installed Big Sur on. I have noticed it seems to be "snappier" at everything from accessing my network to loading web pages.

I decided to open a current AC24 project on that same machine, a project that works fine on a machine running Catalina. I was astonished upon launching the project on the iMac running Big Sur, how much of the model was missing. Im not talking about speciality library parts. Im talking about walls and roofs. This was very disappointing and tells me GS has done a terrible job preparing AC24 for Big Sur, if they have at all.

Big Sur has been in developer hands for months, there is no excuse for this bad of an implementation from GS.

Yet they only want to support AC for 2 versions back, not acceptable from perspective.

Screen Shot 2020-11-16 at 11.26.51 AM.jpg
Dear Robert,

Thank you very much for your report and I am very sorry about the issue!

We were and still are doing intensive tests with the new macOS. This is something that we have never seen before. I'm wondering if you are willing to share with us the project in PLA format? It's definitely worth taking a closer look. Please let me know if you need a secure link to upload the file also.

Looking forward to hearing from you!

Best regards,
Minh