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visual problem archicad 24

Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding Archicad (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an Archicad error please always report it to your local reseller!

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

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visual problem archicad 24

By Essam
-  Fri Nov 20, 2020 9:17 am #319190
Since i ve archicad 24 Anchor point is empty view also geometry method ,icon is working but no visual.
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Re: visual problem archicad 24

By Karl Ottenstein
-  Sat Nov 21, 2020 12:11 am #319218
What is your hardware / operating system. If Windows, you may need to update your graphics driver. If Mac, then if you have upgraded to Big Sur (NOT recommended) that could be the issue...
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Re: visual problem archicad 24

By LaszloNagy
-  Sun Nov 22, 2020 2:50 pm #319249
Let's not assume the worst and make indirect accusations.
The problem may very well be caused by a graphics card issue as Karl suggested.
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Re: visual problem archicad 24

By mnguyen
-  Mon Nov 23, 2020 4:00 pm #319290
Dear Essam,

Thank you very much for the report and I am very sorry about the issue!

I looked for a similar record, but I was unable to find it. My suggestion is to perform a Preferences Cleaning (https://helpcenter.graphisoft.com/knowledgebase/25464/). This will reset the Work Environment, and hopefully, the issue will go away afterward.

Please let me know if it helps. Thank you very much!

Best regards,
Minh
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