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Sharing a project for a team, accessing projects remotely. Setup of BIMcloud/Users/Roles, Working/Messaging in Teamwork (Example: What are the firewall settings for the BIMcloud to make it accessible over the Internet?)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy, Istvan Moharos, Marton Kiss

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By giuseppe
We have a Teamwork file that is used like a module, we can open in some computer but not in some others.
We have tried to reinstall Archicad and clean all the preferences but the same story. We work with the same update patch and library.
What can be the problem?
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By LaszloNagy
Are all AC instances of the exact same build?

Also, if it does not resolve, you may try to send & receive all changes, save the PLP as PLN and reshare it to see if that solves it.
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By giuseppe
Thank, Laszlonagy for your replay, library,all the add-on and build are exactly the same.
I sent the file to GS in Boston and they said the file is OK.
I don't know what I need to do.
Thanks for any suggestions.