The Global ARCHICAD Community

Stay informed. Get help. Share your knowledge.

Everything related to BIMx and BIMx Docs: functionality, platforms, features, etc.

Moderators: Barry Kelly, Karl Ottenstein, LaszloNagy, ejrolon, gkmethy

By bestordu
#231607
Hi everyone;

I have a problem about Archicad 18 Bimx. My problem is; Bimx dial command is not active in 3D drawing screen. I can't transfer modellings to BIMx. I'm adding a photo-down menu on the state. Thank you in advance for your help.
Attachments
bimx.jpg
User avatar
By Marton Kiss
#231618
bestordu wrote:Hi everyone;

I have a problem about Archicad 18 Bimx. My problem is; Bimx dial command is not active in 3D drawing screen. I can't transfer modellings to BIMx. I'm adding a photo-down menu on the state. Thank you in advance for your help.


A few ideas:
- verify that the BIMx Add-On has been installed correctly: C:\Program Files\GRAPHISOFT\ArchiCAD 18\Add-Ons\BIMx\BIMx.apx
- verify that in Add-On Manager (Option menu) it is not disabled
- if both of these appear to be good re-run the ArchiCAD installer, which will run in repair mode

Let me know the results,
Marton
By bestordu
#231640
Marton Kiss wrote:
bestordu wrote:Hi everyone;

I have a problem about Archicad 18 Bimx. My problem is; Bimx dial command is not active in 3D drawing screen. I can't transfer modellings to BIMx. I'm adding a photo-down menu on the state. Thank you in advance for your help.


A few ideas:
- verify that the BIMx Add-On has been installed correctly: C:\Program Files\GRAPHISOFT\ArchiCAD 18\Add-Ons\BIMx\BIMx.apx
- verify that in Add-On Manager (Option menu) it is not disabled
- if both of these appear to be good re-run the ArchiCAD installer, which will run in repair mode

Let me know the results,
Marton


Marton Kiss, Thank you for the answer first. You're right. I did what you say and status of the "Add-Ons menus is;

Image

How can I fix it?
User avatar
By Barry Kelly
#231667
First I would check your Work Environment - make sure you have the default 'Standard" WE applied.

Also when you select it in the Add-on Manager list what does it say in the 'Add-on Info' section?


Then if that doesn't work try re-running the Archicad installer which as Martin said will run in repair mode.
This should fix the BIMx add-on as it is part of Archicad now.

If that doesn't work then I would un-install and re-install completely.

If that doesn't work then post back here or ideally contact you Archicad support person.

Barry.
By bestordu
#231672
Barry Kelly wrote:First I would check your Work Environment - make sure you have the default 'Standard" WE applied.

Also when you select it in the Add-on Manager list what does it say in the 'Add-on Info' section?


Then if that doesn't work try re-running the Archicad installer which as Martin said will run in repair mode.
This should fix the BIMx add-on as it is part of Archicad now.

If that doesn't work then I would un-install and re-install completely.

If that doesn't work then post back here or ideally contact you Archicad support person.

Barry.


Ok than, I'll apply what you says and I will give information about the situation. Thank you for your answer Barry.
By bestordu
#231673
bestordu wrote:
Barry Kelly wrote:First I would check your Work Environment - make sure you have the default 'Standard" WE applied.

Also when you select it in the Add-on Manager list what does it say in the 'Add-on Info' section?


Then if that doesn't work try re-running the Archicad installer which as Martin said will run in repair mode.
This should fix the BIMx add-on as it is part of Archicad now.

If that doesn't work then I would un-install and re-install completely.

If that doesn't work then post back here or ideally contact you Archicad support person.

Barry.


Ok than, I'll apply what you says and I will give information about the situation. Thank you for your answer Barry.


I uninstall the program and re-installed. but the problem still exists. Add-Ons info of BIMx is: "Error while checking the environment" =/
User avatar
By Marton Kiss
#231685
bestordu wrote:I uninstall the program and re-installed. but the problem still exists. Add-Ons info of BIMx is: "Error while checking the environment" =/


Please start the BIMx.exe from the same folder. When it starts up does it show the type of license you have (e.g: commercial, educational)?
I have a feeling that somehow it cannot locate your ArchiCAD license, that also drives BIMx. Do you have a local or a network license key for ArchiCAD?

Marton
By bestordu
#231718
Marton Kiss wrote:
bestordu wrote:I uninstall the program and re-installed. but the problem still exists. Add-Ons info of BIMx is: "Error while checking the environment" =/


Please start the BIMx.exe from the same folder. When it starts up does it show the type of license you have (e.g: commercial, educational)?
I have a feeling that somehow it cannot locate your ArchiCAD license, that also drives BIMx. Do you have a local or a network license key for ArchiCAD?

Marton


Thank you for your answer, marton. I have Network License Key and my network license is runnig like that screen-shot:

Image
User avatar
By Csaba Kézér
#231914
Hi bestordu,

Could you please check if there's a BIMx_Export_Log.txt file in your Documents folder (C:\Users\username\Documents)?
If yes, please send it to me in pm.

Thanks,
Csaba

bestordu wrote:
Marton Kiss wrote:
bestordu wrote:I uninstall the program and re-installed. but the problem still exists. Add-Ons info of BIMx is: "Error while checking the environment" =/


Please start the BIMx.exe from the same folder. When it starts up does it show the type of license you have (e.g: commercial, educational)?
I have a feeling that somehow it cannot locate your ArchiCAD license, that also drives BIMx. Do you have a local or a network license key for ArchiCAD?

Marton


Thank you for your answer, marton. I have Network License Key and my network license is runnig like that screen-shot:

Image
By bestordu
#232650
ok everyone! I solved this problem. I uninstalled and re-installed my antivirus software Eset. :x :arrow: Eset...

Thank you very much to everyone for their help. :wink: