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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding ARCHICAD (Example: I get an error message when the 3D Window is generated, please help!). <br />Note: If your problem seems to be an ARCHICAD error please always report it to your local reseller!<br />

Moderators: Barry Kelly, Karl Ottenstein, LaszloNagy, ejrolon, gkmethy

By dhaval7shah
#273516
Hello,

We had saved a file yesterday but today it could not be opened, neither the .bpn could be opened. It also failed to repair.

on duplicating the .bpn it turned to 3.4GB (from 2.4 GB original size), While running the disk utility, it showed that 3.4GB bpn with 'incorrect block count'
(Here the .pln file was showing approx 240 mb only)

Dear Technical admin, Should i create a support package and send it to you? to see what can we do. Thank you.

By vortextheory
#276442
Hey dhaval7shah

Did you have any luck fixing this issue.

I had the same problem happen to me this week.
Admittedly the cause was most likely my fault - I was meeting a client with my laptop, and didn't shut close down the file correctly or the PC. Next morning couldn't open the file or the bpn.

Luckily had an older secondary backup, but still lost 3 days of work.

I don't understand how the issue causes both files to become corrupted ?

Both files we're sent to GS, they couldn't fix it either.
User avatar
By gpowless
#276447
I have been having the same issue. Support has been notified and have started a ticket.

Currently, I have 2 .pln files that can't be opened - they crash just after libraries load. Seemed to be fine before AC21 5010 update.