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Speed/Display issues/unfamiliar error messages, crashes/hangs or any other problems regarding ARCHICAD (Example: I get an error message when the 3D Window is generated, please help!).
Note: If your problem seems to be an ARCHICAD error please always report it to your local reseller!

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

By mzex
#301462
Hi!
I have recently bought hp envy with amd ryzen 3700 APU. it has amd vega 10 graphics.
When I open 3d in archicad with openGL enabled I get black screen. I can se grid. When I orbit or pan a model it gets visible.
Driver is latest.
Does anyone has any experience with it?
Attachments
black screen.JPG
User avatar
By sboydturner
#301468
I think you will find that the graphics is not up to the minimum specification for ARCHICAD you need a discreet graphics card that supports OpenGL 3.3
By mzex
#301471
hm,
but when I go to explore mode or orbit or even when I right click in the screen model is shown.

So this is not like black window with nothing it looks like it is dark night since there is a model.

In GPU driver it says that it supports OpenGL 4.6.
Attachments
20190907_074624.jpg
20190907_074616.jpg
User avatar
By sboydturner
#301472
Ok, could initial view have been inside a solid element such as a wall and once you navigate it moves the camera into space?
By mzex
#301477
no, there is no object blocking the view.
This issue is most probably an driver issue.

Is there anyone who had similar issue and can solve this with proper suggestion?

https://helpcenter.graphisoft.com/knowledgebase/83528/
Here it states that:
AMD's Ryzen processors with integrated Vega 10 & Vega 8 graphics processors perform significantly better than the rest of iGPU solutions

but in my case it does not perform at all since there is no 3d when stationary. If I start to move through the space I can see the building.
User avatar
By Barry Kelly
#301480
Switch your 3D window settings to use the internal engine rather than the
OpenGL.
If you can now navigate successfully in 3D then the issue is with OpenGL.

Barry.
By Vasek
#301508
Hi
Did you find any solution? I have the same problem (Ryzen5 2400G with Radeon RX Vega 11) ...

Internal engine is OK but it is not the same quality as OpenGL...

Thank you ...
By Vasek
#301648
So in my case I found the solution - It was necessary to downgrade the graphics driver - version Adrenalin 19.5.2 is working as I expect ...