The Global ARCHICAD Community

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Installation and download/setup issues; upgrading, operating system compatibility; getting started/training guides/tutorials. (Example: I cannot launch ARCHICAD, please help!)

Moderators: Karl Ottenstein, LaszloNagy, ejrolon, Barry Kelly, gkmethy

By McMurtrie
#304224
Anyone else have any issues with the installation of AC23 and Mac Mail? Immediately after installing, Mac's Mail program now crashes and will not open. After six hours on the phone with Apple today, they were able to get it running but without using my work email address as an account within Mac Mail.

I suspect it has something to do with the Software Key, which has my work email address as part of the link/communication.

I wasn't able to get AC going either, after maybe an hour with Graphisoft support. Fixing the mail took priority. Not too stoked to pay the ± $2K annual subscription only to have completely ruined my work day (and likely tomorrow's as well)....

Thoughts appreciated. I guess words of encouragement also...